A message from our Heads of Student Wellbeing and Counselling and Cambridge SU Welfare & Community Officer:

Many of us are worried about the uncertainties that we are all facing in this third lockdown during Lent Term, and how best to cope with studying, working and doing research in these extraordinary circumstances. While there are many things that are out of our control, it is important that you reach out to other people and stay connected as much as possible. We know it can be hard to prioritise your wellbeing, but it is more important than ever at the moment to sustain your efforts. Do try and spend some time to prepare for this term, by reflecting on what strategies may be helpful to maintain your wellbeing and how the University and your college can support you.

Everyone at the University and in your college is committed to supporting you. So if things get hard to manage, we want to encourage you to talk to people in your college and outside and let welfare staff know if you are struggling. We may all be working in different spaces, but there are many sources of support available to help you, from your student networks and representatives, to tutors, welfare staff and advisors, mentors, college nurses, counsellors and doctors and healthcare agencies, as well as online resources.

You will find more information at the links below and on the University counselling website, including self-help information.

Do take good care of yourself.


Geraldine Dufour, Head of Counselling

Natalie Acton, Head of Student Wellbeing

Alice Gilderdale, Cambridge SU Welfare & Community Officer


Help and support available


The Collegiate University has an extensive range of student support services designed specifically for Cambridge students. These are available to students who are studying remotely, as well as those living in Cambridge. Often, the most important thing when facing a problem is to know that these services exist and how to access them.

There are many people to help you in your college and across the University. Even though you may not be living in Cambridge, you remain a member of your College, and if you have any concerns you should contact your Tutor, your Director of Studies or your college nurse.

The student wellbeing pages have lots of information about support available in your College and from University services. It has sections on particular issues you may face and includes – though is not limited to – healthcare support and mental health support.

University of Cambridge students can access wellbeing support being offered by CPSL Mind. They are facilitating Good Mood Cafes and Open Door calm spaces online each week for students studying in Cambridge. These sessions are aimed at supporting Cambridge students to build connections with other students, learn self-help techniques and connect to personal strengths.

The programme also offers two standalone workshops and one short four-part course for undergraduate students at the University of Cambridge, all delivered online by experienced mental health trainers.

The student counselling service is staffed by a team of trained and accredited counsellors and therapists. The counsellors are all experienced in helping people from many different backgrounds and cultures, and with a wide range of personal and work-related issues. We have BAME counsellors, mental health advisors, and also a Sexual Assault and Harassment Officer available to support you. This video guide explains what the service offers. The counselling service has put together information for support during the Covid-19 outbreak.

In addition to the provision offered by the University Counselling Service, Cambridge students can access free online support with Togetherall. This provides access to a 24/7 online global community wherever you are. Togetherall provides a safe space online to share your thoughts, get creative, and to access resources and courses to help you manage your mental health and wellbeing.  

Access Togetherall

The Students' Unions' Advice Service offers free, confidential and independent support to all Cambridge University students. In addition to face to face appointments, they can communicate with you by email, phone or Skype.

They have pulled together a list of resources and support available to all students. 

Sport at Cambridge are continuing their Stay Active Cambridge programme when health and fitness content will be posted weekly on the Sport at Cambridge YouTube channel.  

You can find information on support for students in financial hardship on our webpages.

How are students helping and supporting each other during this time? Email us internalcomms@admin.cam.ac.uk so we can include them on this page.


Staff can access this page of resources to help manage their mental wellbeing during the coronavirus outbreak, including online support, financial hardship schemes and official advice.