Health/Medical

No evidence to support claims that telephone consultations reduce GP workload or hospital referrals

27 September 2017

Telephone consultations to determine whether a patient needs to see their GP face-to-face can deal with many problems, but a study led by researchers at the Cambridge Centre for Health Services Research (University of Cambridge and RAND Europe), found no evidence to support claims by companies offering to manage these services or by NHS England that the approach saves money or reduces the number of hospital referrals.

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Keeping patients safe in hospital

15 November 2016

Healthcare is a complex beast and too often problems arise that can put patients’ health – and in some cases, lives – at risk. A collaboration between the Cambridge Centre for Health Services Research and the Department of Engineering hopes to get to the bottom of what’s going wrong – and to offer new ways of solving the problems.

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Stethoscope

South Asian patients have worse experiences of GP interactions, study suggests

15 September 2016

Communication between doctors and South Asian patients is poor, according to national GP surveys, but a question has been raised about whether this reflects genuinely worse experiences or differences in responding to questionnaires. Now, a new study led by researchers at the University of Cambridge has shown that it is in fact the former – South Asian patients do experience poorer communication with their GP than the White British majority.

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Pills here (cropped)

Antidepressants and pain killers: should we be worried?

15 July 2015

New research has identified an increased risk of brain haemorrhage from the combined use of antidepressant medicines and medicines such as ibuprofen. Should we be worried? Dr Rupert Payne from the Cambridge Centre for Health Services Research looks at the evidence.

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GP consultation with a female patient

Improving access to GP surgeries could reduce burden on out-of-hours services

21 May 2014

Poor access to GP surgeries could be driving patients to use out-of-hours services and putting an extra burden on the NHS, according to researchers at the Cambridge Centre for Health Services Research. In research published today, they say that improving access could lead to an 11% reduction in the use of out-of-hours primary care services.

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