How emotions shape our work life

18 Jun 2018

Jochen Menges, an expert in organisational behaviour, thinks that emotions matter profoundly for employee performance and behaviour. His studies bring nuance to our understanding of how employees wish to feel at work.

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All in a day’s work

12 Jun 2018

Researchers at the University of Cambridge are helping to understand the world of work – the good, the bad, the fair and the future. Here, Simon Deakin, Catherine Barnard and Brendan Burchell launch our month-long focus on some of these projects.

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No evidence to support claims that telephone consultations reduce GP workload or hospital referrals

27 Sep 2017

Telephone consultations to determine whether a patient needs to see their GP face-to-face can deal with many problems, but a study led by researchers at the Cambridge Centre for Health Services Research (University of Cambridge and RAND Europe), found no evidence to support claims by companies offering to manage these services or by NHS England that the approach saves money or reduces the number of hospital referrals.

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