This means that the pooled screening test from your testing pool was VOID. This sometimes happens if there is a technical problem with the sample in the lab, or the sample leaks in transit. No further action is required. Please continue to participate in the programme. You will have the opportunity to take part in pooled sample collection again in future weeks.
Further information about the Asymptomatic COVID-19 Screening Programme is available on the Stay Safe Cambridge Uni website:
If you have any unanswered questions, please contact your College, call the COVID-19 helpdesk on 01223 339514 (if urgent) or email us at: firstname.lastname@example.org
Thank you for helping us keep Cambridge safe!