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Tracking cases of COVID-19 at the University

The COVID Helpdesk is a central part of the University’s response to the COVID pandemic. The Helpdesk works closely with local and national public health teams, with Colleges and the NHS Test and Trace service, to record and monitor suspected and confirmed cases, to identify and support staff and students who test positive for COVID-19, and to deal with a potential outbreak of COVID-19.  

If you experience symptoms of COVID-19, or have a positive test result, or are self-isolating for any reason (such as being a contact), you must let your College know and fill in the COVID-19 monitoring form.

The pooled asymptomatic screening programme for students living in College accommodation is a separate process. If you test positive as part of the asymptomatic screening programme you will only need to follow the guidance if you receive a positive individual test. For more details, please see the asymptomatic screening programme page.

COVID monitoring form

Fill in this form if you have received a positive test result, if you have any symptoms, or if you are self-isolating for any reason. Both students and staff should use this form.

To contact the COVID Helpdesk, telephone 01223 339514 or email