No evidence to support claims that telephone consultations reduce GP workload or hospital referrals

27 Sep 2017

Telephone consultations to determine whether a patient needs to see their GP face-to-face can deal with many problems, but a study led by researchers at the Cambridge Centre for Health Services Research (University of Cambridge and RAND Europe), found no evidence to support claims by companies offering to manage these services or by NHS England that the approach saves money or reduces the number of hospital referrals.

Read More
Gwilym Thomas, MB, Medicine (2015)

Graduate, get a job … make a difference #7

19 Sep 2017

Cambridge graduates enter a wide range of careers but making a difference tops their career wish lists. In this series, inspiring graduates from the last three years describe Cambridge, their current work and their determination to give back.

Read More

South Asian patients have worse experiences of GP interactions, study suggests

15 Sep 2016

Communication between doctors and South Asian patients is poor, according to national GP surveys, but a question has been raised about whether this reflects genuinely worse experiences or differences in responding to questionnaires. Now, a new study led by researchers at the University of Cambridge has shown that it is in fact the former – South Asian patients do experience poorer communication with their GP than the White British majority.

Read More
GP consultation with a female patient

Improving access to GP surgeries could reduce burden on out-of-hours services

21 May 2014

Poor access to GP surgeries could be driving patients to use out-of-hours services and putting an extra burden on the NHS, according to researchers at the Cambridge Centre for Health Services Research. In research published today, they say that improving access could lead to an 11% reduction in the use of out-of-hours primary care services.

Read More

Can you put a price on health?

23 May 2013

As health services strive to improve quality and reduce costs, researchers study the benefits – and the pitfalls – of ‘pay for performance’ in hospitals.

Read More
Healthcare

Visions of future healthcare

23 Mar 2012

On 14 March, academics and members of the public gathered at Emmanuel College to hear a panel of distinguished speakers discuss their personal visions of future healthcare in an event sponsored by the Science AAAS as part of the Cambridge Science Festival.

Read More