Cambridge local area information

Public Services

The services listed on these pages are local contacts judged to be useful for staff and students of the University and are not advertisements.

Crime Prevention

Environmental & Planning Information

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HM Revenue & Customs [http://www.hmrc.gov.uk/index.htm] 

Tel: 0845 3000 627

  • For face-to-face advice:
    HMRC, Eastbrook, Shaftesbury Road, Cambridge CB2 8DJ
  • For written enquiries:
    HMRC Peterborough, Clifton House, 84 Broadway, Peterborough PE1 1QZ
  • Self Assessment Helpline: 0845 900 0444

Passports [http://www.direct.gov.uk/en/TravelAndTransport/Passports/index.htm] 

  • Aragon Court, Northminster Road, Peterborough PE1 1QG
      Open: Monday to Friday 8am-5pm, Saturday 9am-3pm (appointments only)
    Globe House, 89 Eccleston Square, London SW1V 1PN
      Open: Monday to Friday 7.45am-9pm, Saturday 9.15am-3.45pm
  • Adviceline: 0300 222 0000
  • Online applications [https://passports.ips.gov.uk/epa1r1a/index.aspx]
  • Post Office Check & send service [http://www.postoffice.co.uk/portal/po/content2?catId=19300211&mediaId=72000709&campaignid=HTPL4]
    Application packs also available from Main Post Office, St Andrew's Street, Cambridge

Post Office, Royal Mail and postcode information

  • Royal Mail, Cambridge District Office, Royal Mail House, Clifton Road, Cambridge CB1 7QQ
    Tel: 01223 410771
    • Customer Services [http://www.royalmail.com/portal/rm/product1?catId=500185&mediaId=400144]
      Tel: 0845 7740 740
    • National postcodes [http://www.www.royalmail.com/portal/rm/] [click on 'personal customers', then 'postcode finder']
      Peaktime tel: 0906 302 1222
      Offpeak tel: 08457 111 222
  • Post Office Services [http://www.postoffice.co.uk/portal/po]
    Customer Service: 08457 22 33 44
  • Cambridge postcodes and Polling districts [http://www.gwydir.demon.co.uk/cambridgeuk/streets.htm]
  • Parcelforce Worldwide [http://www2.parcelforce.com/]
    Customer Services: 0844 800 4466

Power Suppliers

Gas Emergency Service: 0800 111 999
Electrical Emergency Service (EDF Eastern Region): 0800 783 8838

  • British Gas [http://www.britishgas.co.uk/]
    PO Box 4805, Worthing BN11 9QW
    Account enquiries: 0800 048 0202
    Email form
  • E.ON [http://www.eonenergy.com/]
    General: 0845 059 9905 or 0800 051 0760 (new customers)
  • npower [http://www.npower.com/]
    Contact Customer Services
  • Southern Electric [http://www.southern-electric.co.uk/]
    Tel: 0845 026 0654

See also:

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Register Office

  • Register Office [http://www.cambridgeshire.gov.uk/community/bmd/] (Births, Marriages and Deaths)
    Castle Lodge, Shire Hall, Castle Hill, Cambridge CB3 0AP
    Tel: (01223) 717021 / 0345 045 1363
    Email: cambridgero@cambridgeshire.gov.uk
    Open: Mon-Fri 9am-4pm (by appointment). Saturday ceremonies 10am-5pm.

Telephone Companies

  • BT [http://www.bt.com/index.jsp]
    Customer services, billing and sales (8am - 8pm Mon - Sat): 0800 800 150
    Residential fault reporting (24 hours 7 days a week): 0800 800 151
    Malicious calls: 0800 661 441
    TPS (Telephone preference service): 0845 07 007 07
  • VirginMedia [http://www.virginmedia.com/]
    Tel: 0845 840 7777 / 0871 560 2179

Watchdog Associations

Water

  • Cambridge Water Company [http://www.cambridge-water.co.uk/]
    90 Fulbourn Road, Cambridge CB1 9JN
    Customer service / reporting leaks: (01223) 70 60 50
    Email form
  • Anglian Water [http://www.anglianwater.co.uk/]
    24 hour: 0845 714 5145
    Leaks: 0800 771 881
    Billing and general enquiries (Mon-Fri 8am-8pm, Sat 9am-1pm): 08457 91 91 55
    Email: Email form

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Useful Websites

The title of this document is: Cambridge Local Information: Public Services
URL: http://www.cam.ac.uk/local/public.html

Last updated: 06/07/2011