Computing Service

Help & support

• Help Desk (mainly for Computing Service systems): help-desk@ucs.cam.ac.uk, phone 01223 (3)34681, or in person at Computing Service Reception
• Local support in Colleges and Departments
• Help Desks for other systems in the University (e.g. CamSIS)

• Online documentation & FAQs
• News Roundup, published four times a year, which summarises and links to articles published on the News Service in the last quarter
• User Libraries, at the main Computing Service sites provide Computing Service material and a wide range of other documentation

• Information for new users
• Hardware Support services, including purchase, repairs and maintenance

• IT training courses are available each term, free of charge, to staff and students. Some charged-for courses are also hosted by the Computing Service.

Popular topics

• Account maintenance
• How to get or change your Raven password?
• Changing/choosing your passwords
• Password reset request (Raven controlled)
• Dealing with your Cambridge computer accounts when away from Cambridge

Handy links

• Computing Service Health & Safety Issues
• Rules and guidelines (including advice on the Data Protection Act)
• Fault reporting and feedback

UCS News - UCS courses, talks and meetings

31 Mar

The UCS Easter 2009 and Long Vacation Training Programme is now live and bookable.

See also all CS news

Specialist support

Mac Support

Assistive Technology, including speech-assisted computing

Unix Support

Web Support

Windows Support